Everstylish.com

Customer Support Executive (Voice Process)

Gurugram, Haryanaโ€ขFull-time
โ‚น20,000 - โ‚น30,000 monthly
About the Job
๐—›๐—ถ๐—ฟ๐—ถ๐—ป๐—ด: ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐˜ƒ๐—ฒ โ€“ ๐—ฉ๐—ผ๐—ถ๐—ฐ๐—ฒ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ 

๐—ช๐—ผ๐—ฟ๐—ธ ๐——๐—ฒ๐˜๐—ฎ๐—ถ๐—น๐˜€:
Timings: 9:30 AM โ€“ 6:30 PM
Working Days: Monday to Saturday (Alternate Saturdays off)
Mode: Fully On-site
Female candidates are preferred.

๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€:
  • Handle customer queries and concerns via calls in a professional manner
  • Provide accurate information about products, services, and policies
  • Resolve customer issues within defined timelines
  • Maintain proper call records and update CRM systems
  • Coordinate with internal teams for quick resolution of customer concerns
  • Ensure high levels of customer satisfaction and service quality
๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:
  • Recent 1-3 years of experience in Voice process.
  • Excellent communication skills in English & Hindi
  • Ability to handle customer queries patiently and professionally
  • Basic computer knowledge (MS Office, CRM tools)

If interested, Kindly share your CV at hr@everstylish.com